Privacy Policy
Last updated: January 15, 2024
Introduction
At Nugget ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI platform and services.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials
- Billing and payment information
- Communication preferences
Usage Information
We automatically collect certain information about your use of our services:
- Device information (IP address, browser type, operating system)
- Usage patterns and interactions with our platform
- Performance and error logs
- Cookies and similar tracking technologies
AI Interactions
When you use our AI chat features, we may collect and process your conversation data to provide and improve our services. This includes messages you send, responses generated, and usage patterns.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your consent
- To service providers who assist us in operating our platform
- To comply with legal obligations
- To protect our rights, property, or safety
- In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify inaccurate personal information
- The right to erase your personal information
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to processing
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, though this may affect functionality.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Address: San Francisco, CA